Shipping policy

At Designer Bag Studio, every order is carefully prepared and shipped internationally with care. We work with trusted suppliers and logistics providers to help ensure your order is delivered safely and efficiently.

1. Order Processing Time

Once your order is placed, it is processed and prepared for shipment.

Processing time: 5–7 business days.
After processing, your order is handed over to our shipping partners for international delivery.

Please note that processing times may vary slightly during busy periods, holidays, or promotional events.

2. Delivery Timelines

Orders are dispatched after the processing period and shipped internationally.

Standard Shipping ($2.99 | Free over $50):

Estimated delivery is 20–30 business days from the date of purchase, depending on the destination. Most orders arrive within this timeframe, but occasional delays may occur due to customs processing, carrier disruptions, weather conditions, or other circumstances outside our control.

Standard Shipping includes tracking, allowing you to follow your order throughout its journey. Delivery dates are estimates only and are not guaranteed under this shipping option.

If your order has not been delivered within 45 days of purchase, please contact our support team so we can investigate the shipment and assist you with the next steps.

Express Shipping (20 Day Delivery Guarantee):

We aim to deliver Express Shipping orders within 20 business days of purchase. If your order has not arrived within 20 business days, your $4.99 shipping fee will be refunded in full.

If your order has not arrived within 45 days of purchase, you may be eligible for a full refund of your order, subject to our review of the shipment and applicable terms.

3. Tracking Information

Once your order has been shipped, you will receive an email containing your tracking number and tracking link.

You can use the tracking information to monitor your package throughout the delivery process.

Please allow some time for tracking information to become active after your order has been dispatched.

4. Customs Duties & Taxes

Depending on your destination country, your order may be subject to customs duties, import taxes, or other local charges.

These charges are determined by the destination country's customs authorities and may vary depending on the order and destination.

If you are unexpectedly charged customs duties or taxes upon delivery, please contact us at info@designerbagstudio.com, and we will do our best to assist you.

5. Address Accuracy

Please carefully review your shipping address before completing your purchase.

Designer Bag Studio is not responsible for delays, returned packages, or non-delivery caused by incorrect, incomplete, or outdated shipping information provided by the customer.

If you notice an incorrect address after placing your order, please contact us as soon as possible. We will try to update the shipping information before your order is dispatched.

6. Shipping Costs

Shipping rates are calculated at checkout and may depend on your destination, order size, and selected shipping method.

From time to time, Designer Bag Studio may offer free shipping, discounted shipping, or other shipping promotions.

Any applicable shipping charges will be displayed during checkout before you complete your purchase.

7. Chargebacks & Delivery

Once an order is confirmed as Delivered by the shipping carrier, we may be unable to accept claims stating that the package was not received.

If you believe your package was incorrectly marked as delivered, please contact us immediately so we can review the tracking information and work with the relevant shipping provider where possible.

We reserve the right to dispute chargebacks or payment disputes relating to orders that have been confirmed as delivered by the shipping carrier.